Knowledge Base
System Overview & Setup
Set up your account, security, and settings to get your organization running smoothly.
Programs Setup & Management
Create and manage classes, camps, and activities with flexible scheduling and registration options.
Invoicing & Recurring Payments
Handle invoices, installments, and recurring payments with accuracy and control.
Customers & Staff
Keep track of families, participants, and staff in one organized place.
Marketing & Communication
Promote programs and reach audiences with email, text, and website updates.
Reports & Insights
Review registrations, revenue, and operations with clear, real-time reports.
Integrations & APIs
Connect Jumbula with other platforms or use APIs to sync data.
Mobile Application
How to use Jumbula mobile application
Dashboard NG
Next Generation Admin Dashboard
Recent Articles
How can families use their account credit?
Overview Family credit allows families to use any available balance in their account to pay for registrations during checkout. If a family has credit—such as refunds, transferred balances, or other adjustments—it can be applied toward the total ...
How to set up payment methods
Overview As an admin, you can add and configure payment options that work best for your organization—whether it’s credit cards, bank transfers, or other supported methods. Once set up, these options become available to your users, allowing them to ...
How can admins reset a family’s password?
Overview As an admin, you can reset the password of a user/parent by accessing their family’s dashboard through the admin panel. You can update the password directly and then inform the parent so they can log in again. Who is involved Admin: Accesses ...
How to set up coupons?
Overview As part of your online registration setup, you can create coupons to offer incentives and discounts. Coupons can be configured as either a fixed amount or a percentage discount. You can upload coupons in bulk or create new ones directly in ...
How to set-up punchcards?
Overview Punchcards allow admins to create session-based packages for Before care and After care programs. Instead of registering for individual dates, families can purchase a predefined package that includes a fixed number of sessions at a set ...