How can I create a note on a user's profile or upload an image?

You can create a note or upload images for a user for internal use or external communication.

Follow the instructions below

  • Go to the Admin Dashboard > People > Participants
  • Find the desired participant from the List
  • Hover over the button
  • Select the Add more information option
    You can add a note and upload images from there.
  • Tick the Display the note to the user checkbox if you want the participant to see the note

Note: Images cannot be displayed to users. 

  • Click Submit



Where users will see the note?

Users can see the notes in their Family Dashboard:

  • Select Home from the top navigation bar
  • Click on the Note icon

Note: It is not possible to add more than one note to a user profile.




Contact us 

Please don’t hesitate to reach out if you have any questions. Contact our support team at