How can I specify the Reply to, Cc and Bcc email addresses in the email campaigns?

You can configure the behavior of email campaigns and designate the email address that the replied-to emails should be sent to.

Specify the Reply to, Cc and Bcc  email addresses while setting up a campaign

You determine the desired email address in the Content step:

Content step
  • Scroll the Content page down to find the Sender section
  • Determine a reply email address in the Reply to section
    Here you have two options:
    •  Enter email option
      You can enter the desired email address in the blank section 
    • Select from listbox option                                                                                            This section is linked to the Staff icon in your Dashboard. You can choose one of your staff's email addresses from the dropdown. 


Sender section

In the Sender section, you can specify the Cc and Bcc email addresses in the same way as the Reply to email address.

Note: If you want your user to send replies to your campaigns, enter a valid email address in the Reply to field.

Specify the Reply to, Cc and Bcc  email addresses in the setting

  • Go to Jumbula Dashboard > Campaign > Setting
  • Enter the desired email address in the Reply to section
    Here you can also enter Cc or Bcc email addresses if needed.
  • Click Save

setting

Once you designated email addresses as the reply to, Cc and Bcc email addresses in the setting, corresponding sections in the campaign setup wizard will be filled automatically.  

Autofill campaign setup

Contact us

Please don’t hesitate to reach out if you have any questions. Contact our support team at support@jumbula.com.