How can I unsubscribe a user from my email campaigns?

Overview

We have released a new function that now allows users to directly unsubscribe from an email list. Admins can do the same by manually unsubscribing a user or group of users.

Where do I find this feature?

Registrants can now unsubscribe directly from an email.

Step 1: Click on the Unsubscribe link at the bottom of the email

unsubscribe

 

Step 2: Registrants then select the reason for unsubscribing

unsubscribing

 

Admins can also manually remove a user from future email campaigns

Step 1: Click on the Campaigns icon > Suppressions > Unsubscribes

unsubscribe-a-user

Step 2: Click on the plus sign to manually add an email that you want to remove from your email list.

unsubscribe

 

You can add more than one email at the time, separate each email with a comma.

remove-email

 

Contact us

Please don’t hesitate to reach out if you have any questions. Contact our support team at support@jumbula.com.

Best Regards, Jumbula Support Team