How can I unsubscribe a user from my email campaigns?


We have released a new function that now allows users to directly unsubscribe from an email list. Admins can do the same by manually unsubscribing a user or group of users.

Where do I find this feature?

Registrants can now unsubscribe directly from an email.

Step 1: Click on the Unsubscribe link at the bottom of the email



Step 2: Registrants then select the reason for unsubscribing



Admins can also manually remove a user from future email campaigns

Step 1: Click on the Campaigns icon > Suppressions > Unsubscribes


Step 2: Click on the plus sign to manually add an email that you want to remove from your email list.



You can add more than one email at the time, separate each email with a comma.



Contact us

Please don’t hesitate to reach out if you have any questions. Contact our support team at

Best Regards, Jumbula Support Team