FAQ
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      How do I unsubscribe a user from our email campaigns?

      Overview

      We have released a new function that now allows users to directly unsubscribe from an email list. Admins can do the same by manually unsubscribing a user or group of users.

      Where do I find this feature?

      Registrants can now unsubscribe directly from an email.

      Step 1: Click on the Unsubscribe link at the bottom of the email

      unsubscribe

       

      Step 2: Registrants then select the reason for unsubscribing

      unsubscribing

       

      Admins can also manually remove a user from future email campaigns

      Step 1: Click on the Campaigns icon

      Step 2: Click on Unsubscribe, then Click on the plus sign to manually add an email that you want to remove from your email list.

      unsubscribe-from-email

       

      You can add more than one email at the time, separate each email with a comma.

      remove-email

       

      Contact us

      Please don’t hesitate to reach out if you have any questions. Contact our support team at support@jumbula.com.

      Best Regards, Jumbula Support Team