Knowledge Base
System Overview & Setup
Set up your account, security, and settings to get your organization running smoothly.
Programs Setup & Management
Create and manage classes, camps, and activities with flexible scheduling and registration options.
Invoicing & Recurring Payments
Handle invoices, installments, and recurring payments with accuracy and control.
Customers & Staff
Keep track of families, participants, and staff in one organized place.
Marketing & Communication
Promote programs and reach audiences with email, text, and website updates.
Reports & Insights
Review registrations, revenue, and operations with clear, real-time reports.
Integrations & APIs
Connect Jumbula with other platforms or use APIs to sync data.
Mobile Application
How to use Jumbula mobile application
Dashboard NG
Next Generation Admin Dashboard
Recent Articles
How to send messages in JBChat?
Overview JBChat is a messaging feature available in beta on iOS, Android, the Business App, and My Jumbula. It allows communication between staff members and, depending on roles and permissions, between staff and parents. Staff can create group chats ...
How to restrict participants
Overview Restricting access allows you to control who can view and register for your activities. This is useful for private activities, member-only registrations, or early access for a selected group of participants. Who is involved Admins: Set ...
How can families use their account credit?
Overview Family credit allows families to use any available balance in their account to pay for registrations during checkout. If a family has credit—such as refunds, transferred balances, or other adjustments—it can be applied toward the total ...
How to set up payment methods
Overview As an admin, you can add and configure payment options that work best for your organization—whether it’s credit cards, bank transfers, or other supported methods. Once set up, these options become available to your users, allowing them to ...
How can admins reset a family’s password?
Overview As an admin, you can reset the password of a user/parent by accessing their family’s dashboard through the admin panel. You can update the password directly and then inform the parent so they can log in again. Who is involved Admin: Accesses ...
Set up your account, security, and settings to get your organization running smoothly.
Create and manage classes, camps, and activities with flexible scheduling and registration options.
Handle invoices, installments, and recurring payments with accuracy and control.
Keep track of families, participants, and staff in one organized place.
Promote programs and reach audiences with email, text, and website updates.
Review registrations, revenue, and operations with clear, real-time reports.
Connect Jumbula with other platforms or use APIs to sync data.
Next Generation Admin Dashboard