Email campaigns overview

Email campaigns overview

Overview

You can use Email campaigns to send emails to a large number of users based on various criteria and conditions. You have the option of sending the campaigns immediately or schedule them for future delivery. There are three ways to send email campaigns:

  • To registered users
  • To user list
  • For class date

To get started, go to Jumbula Dashboard > Campaigns > Email campaigns and choose one of the three different methods to proceed.

email

Email campaigns to registered users

As its name suggests, this option allows you to send email campaigns to your registrants based on various criteria such as season name, program, camp schedules, dates. See the screenshot below.

email-campaign

In the Content step of the campaign wizard, you can also manually add more recipients by uploading a CSV file or using your user list. Hover over the Action menu to see the list of various options.

campaign

Email campaigns to user list

You can use this option for sending an email campaign to the users that may have not registered through Jumbula. For example, if you were using another online system before Jumbula, you can migrate your legacy users to Jumbula by creating a user list for them. To do this, use the User lists to upload the CSV file of the legacy users in Jumbula and assign a name to this list. You can find the User list under Live activity reminders.

user-list

Email campaigns for class date

Use this option if you want to send an email campaign to the participants of programs that are held on a specific date. For example, if your classes are canceled due to inclement weather, you can send a campaign to everyone who attends the class on that date and inform them of the cancellation.

Note: Currently, you can use this method for programs of class type only.

class-date

Reports

You can utilize the provided reports to monitor the outgoing campaigns, check the delivery rates, bounces, unsubscribes, etc. To access these reports, click on Email campaigns to see the list of campaigns that have been set up, hover over the Actions menu and click on View report.

campaign-report

Templates

Use the Templates to define common content and use them during the campaign set.

template

Contact us

Please don't hesitate to reach out if you have any questions. Contact our support team at support@jumbula.com.

 

    • Related Articles

    • How can I unsubscribe a user from my email campaigns?

      Overview We have released a new function that now allows users to directly unsubscribe from an email list. Admins can do the same by manually unsubscribing a user or group of users. Where do I find this feature? Registrants can now unsubscribe ...

    • Email campaign suppression lists

      Overview Suppression list contains email addresses that your email campaigns have not been sent to them because of a reason, and depending on that reason they have been pushed to different categories in this list. When you send a new email, the email ...

    • Text campaigns for class dates

      Jumbula is now supporting text messaging to help businesses with their online registration and management of classes. We will be enhancing text messaging based on user feedback and will handle additional use cases. Overview You can use this feature ...

    • How can I specify the Reply to, Cc and Bcc email addresses in the email campaigns?

      You can configure the behavior of email campaigns and designate the email address that the replied-to emails should be sent to. Specify the Reply to, Cc and Bcc email addresses while setting up a campaign You determine the desired email address in ...

    • Live activity reminders overview

      Overview We are pleased to announce the general availability of the Live Activity Reminder feature. Traditionally, with the Campaign system, you can communicate with your users by sending them one message for each campaign setup. If you want to send ...