How can families view and manage their payments?

How can families view and manage their payments?

Overview

While automatic billing can handle many transactions, parents may still need a way to make payments for upcoming or past-due orders. The Parent Portal payment feature allows parents to log in to their portal and make payments online.

Who is involved

  1. Families who want to view their due payments and invoices.

Before you begin

✅ Setup is done in the New family dashboard

Description of steps

Log in to your dashboard, then locate the payment option on the main page.



Notes
Note: You can also see your recent payments on the left-hand panel.

Here you can view your pending payments, family credit, and invoices. You can also manage your payment methods on this page.



    • Related Articles

    • How to set up payment methods

      Overview As an admin, you can add and configure payment options that work best for your organization—whether it’s credit cards, bank transfers, or other supported methods. Once set up, these options become available to your users, allowing them to ...

    • How can families add or edit their saved credit cards?

      Overview Families can securely save their credit card information in the Family Dashboard. Once saved, the card can be used for future purchases, making the checkout process more convenient. Who is involved Families: Can save their credit card ...

    • The new Family Dashboard

      Overview The new family dashboard centralizes activity oversight into one single, high-visibility landing page. The new interface is designed to provide immediate clarity by surfacing important information across tabs. The top-right menu provides ...

    • How to cancel or pause my subscription?

      Overview You can pause or cancel your Jumbula plan at any time. You can follow the steps below to manage your subscription and learn the differences between pausing and canceling your plan. Who’s Involved Admins: Can cancel or pause a plan. Before ...

    • How to create a custom registration report?

      Overview Jumbula provides the following report categories and reports in its NG Admin dashboard: Finance: Installments, Payment methods, Transactions Planning: Modified sessions, Program catalog, Scheduled programs Registration data: Follow-up forms, ...