How can I remove a family's remaining balance without canceling their order?

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• Can I refund a credit card without canceling an order?

  Yes. Order must show credit (amount owed to family). Create credit by adding discount or reducing order total, then refund that amount to card. ? View full guide → Refund Guide – How refunds work in Jumbula ? View full guide → Installment Refund ...

• FAQ · What happens if I enable the Family Credit option?

  Families can apply their available Family Credit at checkout; the credit is used first and any remaining balance is paid with the selected payment method. ? Related Articles ➡️Checkout Customization Overview Need Additional Help? Contact us at ...

• How do I keep funds as account credit for future use?

  Issue refund and select Account Credit so amount remains on family's account for future registrations. ? View full guide → Refund Guide - How refunds work in Jumbula ? View full guide → Installment Refund Guide - How to refund paid installments ...

• How do I give families one link to view and register for all programs without using my website?

  Share your Jumbula Homesite URL. It displays all available programs on one page and works without website integration. ? View full guide → Homesite Feature Overview Need help? Our support team is here to help you succeed. Contact us at ...

• FAQ · Can families choose their payment method at checkout?

  Yes, if you enable multiple payment options, families can select their preferred method during checkout. Available choices may depend on the payment platform you're using. ? Related Articles ➡️ Checkout Customization Overview ➡️ Payment Method ...