How can I send reminders for manual payments for each family?
We have added a new feature that allows you to send one installment reminder for all the family members. With this new enhancement, a family can pay at the same time for all installments that are due for a day, instead of each child one at a time.
Follow the instructions below
- Go to Jumbula dashboard > Settings > Policies > Manual payments
- Select Per family option
- Click Save
Below is an example of what parents receive in their email:
Contact us
Please don't hesitate to reach out if you have any questions. Contact our support team at support@jumbula.com.
Related Articles
How can I enable/disable autocharge payments and email reminders?
Overview You can now stop automatic payments from getting triggered at the account level as well as stopping email reminders from going out. This is especially useful when you need to do it in bulk rather than editing individual orders. You will be ...Family credit overview
Overview When you cancel an order or make an adjustment you will have the option to do a refund or apply a family credit. This credit can be used towards an existing order from the admin dashboard. See below instructions to learn more. Search for the ...How can I send a reminder for pending follow-ups and waivers?
We have added a new feature to our system that allows you to send reminders to users who have not completed follow-up forms or waivers, prompting them to take action. Follow the instructions below To send a reminder for pending follow-up forms and/or ...How can I stop automatic installment payments?
Overview You can use the Stop Payment function to temporarily or permanently stop automatic installment payments on any particular order. You can always resume payments when needed. Where do I find this feature? Select an order and click on the "View ...How can I manually adjust family credit?
Overview As an Admin you can manually adjust the amount in a family credit which can then be used towards an order by using the Taka a Payment tool. Where do I find this feature? Step 1: Login to your Jumbula Admin Dashboard Step 2: Click on ...