How to Enable The Lottery System
Overview
The lottery system lets you randomly select which users can register for a program from a pool of candidates. It’s especially useful for high-demand programs with limited spots, ensuring a fair and unbiased selection process.
The lottery feature allows users to begin the registration process and join a program’s waitlist. Once the lottery enrollment period ends, the program administrator runs the lottery, and the system randomly selects winners from the candidate pool. Administrators can then notify the selected users to complete their registration or finalize it directly from the admin dashboard.
Before You Begin
✅ Roles that have access to this feature:
- Admin
- Onsite coordinator
- On-site support manager
- Restricted manager
- Chapter manager
For more information, see Staff management.
✅ Setup is done in the Classic Admin dashboard, not the NG (Next Generation) Admin dashboard.
Instructions
Step 1—Enable the lottery system
- Go to the Admin Dashboard > Season
- Choose your specific season > Setup > Multi-class registration > Program information
- In the General registration section, check the Enable lottery box
- Enter the lottery open date and time
- Enter the lottery close date and time
- Click Save
What do users see?
Once you have enabled the lottery option, users will be able to go to your Jumbula home site and add items to their carts during the lottery period.
Users click on the register button as they would usually do when registering for programs.
After users click the register button, they will proceed to log in and select the desired programs. At this point, the system will clearly display a warning: The Lottery does NOT reserve a place in the class. It also specifies the date users will be notified about the lottery results. Next, the user will click the "Continue to Lottery" button and complete the online registration form.
Users will see the same warning message on the final checkout page.
Step 2—Run the lottery
- Go to the Admin dashboard > Season
- Choose your specific season > Programs and orders
- Find your specific program from the list > Hover over the ... in the Actions column > Click Lottery
- Once you are on the program lottery page, click on the top middle dice icon. You have the opportunity to view the assigned program capacity and the number of candidates, and then you can initiate the drawing. When you run the lottery, the system randomly chooses the winning candidates based on the available capacity. Also, you can mark a participant as a candidate manually before drawing the lottery. To do so:
- Find the participant that you want to mark as a candidate
- Hover over the ... in the Actions column
- Click Mark as candidate
Before finalizing the lottery, you can mark a candidate as a winner, remove a winner from the list, or complete a candidate’s registration by hovering over the ... in the Actions column.
- The lottery is not final until you click on the checkmark icon on the top right-hand side to finalize the selections.
Step 3—Managing the lottery results
- After finalizing the lottery, you can notify candidates of the results using the email icon in the top-right corner. Winners should be instructed to complete their enrollment before the general registration opens by returning to their carts and completing the payment process. Alternatively, administrators can finalize a candidate’s enrollment on their behalf by hovering over the ... in the Actions column and selecting Complete registration.
Note: You can use the Complete registration action at any stage of the lottery for participants with any status.As an admin, you can visit the program lottery page to view the list of winning candidates who have completed their registrations.
You can remove the participants who did not win the lottery by hovering over the ... in the Actions column of the participant and clicking on the Remove action.
Note: If a program is not complete when general registration opens, registrants will still be able to complete their orders as usual.Related Topics
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