Understanding Jumbula Program Types

Understanding Jumbula Program Types

Quick Overview

Jumbula offers different program types to support your unique scheduling, billing, and registration needs.

IdeaImportant: Program type is not just a label. It determines how schedules, payments, and the registration flow work for families.

Program types include:

  • Class

  • Camp

  • Scheduling

  • Before & After Care

  • Subscription

  • Seminar/Tour

Before You Begin

✅ Make sure you’ve already created a season (e.g., Fall 2025).
✅ Only Admin-level users can add programs.
✅ Each program must belong to a season — you cannot create a program without first creating a season.

💡 What is a season?
A season acts as a container for programs grouped by timeframe (e.g., Fall 2025, Summer 2026).

InfoNote: You can add multiple program types into one season. You do not need a separate season for each type. Even test programs must be created inside a season (you can set a season to TEST mode).

Step-by-Step Instructions

  1. Go to Classic Admin dashboard > Seasons.

  2. Select your desired season (e.g., Fall 2025).
    📝 Season names vary depending on what you created earlier.

  3. From the Setup column, go to Programs, then click Add program.

  4. Choose the program type you want to create: Class, Camp, Scheduling, Before/After Care, Subscription, or Seminar/Tour.

Program Types Explained

📅 Class

Use Class for structured programs with a weekly schedule and a defined start and end date. Families enroll for the full course, and participants attend every session.
Examples: art class, language course, weekly tutoring.

📝 Clarification:

  • Families are expected to join for the full duration.

  • Late enrollment can be enabled in settings if you want families to join after the start date.

  • Classes are not suitable for drop-ins. For flexible sessions, use Scheduling.

🏕 Camp

Use Camp for seasonal programs that run daily over consecutive weeks. Families select a specific week, and participants attend every day of that week.
Examples: summer camp, coding camp, spring break program.

📝 Clarification:

  • Registration covers the entire week, not individual days.

  • If families want multiple weeks, they register for each week separately.

📆 Scheduling

Use Scheduling for private lessons or group sessions where families book from available time slots. Sessions can be purchased individually or as packages.
Examples: private music lessons, one-on-one tutoring.

📝 Clarification:

  • Families select the specific sessions they want.

  • You can offer sessions as free, charge per session, or sell them as packages.

⏰ Before & After Care

Use Before & After Care for non-instructional childcare outside regular program hours. Participants can attend during any portion of the scheduled window.
Examples: morning care, extended day services.

📝 Clarification:

  • This program type is for supervised childcare only.

  • It is not for structured lessons.

🔄 Subscription

Use Subscription for ongoing programs with automatic monthly billing. Families are charged each month until they cancel.
Examples: enrichment club, monthly class access, gym membership.

📝 Clarification:

  • Subscriptions have no fixed end date.

  • They continue until the family cancels or the season ends.

  • You can also set a program end date if you want the subscription to stop automatically.

🎤 Seminar / Tour

Use Seminar/Tour for one-time events that do not follow a recurring schedule. They occur on a single date and time.
Examples: open house, parent seminar.

📝 Clarification:

  • Seminars are one-time only.

  • If the event repeats weekly, use Class instead.

🔄 How Adding and Activating Programs Work in Jumbula (Flow Summary)

👉 Create Season → Admin sets up a season (e.g., Fall 2025).
👉 Add Program → Select your season, then click Add program.
👉 Select Type → Pick the program type (Class, Camp, etc.).
👉 Configure → Enter program details, schedule, and pricing.
👉 Publish & Register → Families browse and register.

💡 Note: The registration experience differs by program type.

  • Scheduling → families choose specific slots.

  • Subscription → families see ongoing monthly billing.

  • Class/Camp → families commit to all sessions in that period.

⁉️ Frequently Asked Questions (FAQ)

➡️ Can I mix program types in one season?

➡️ Can I change a program type after creating it?

➡️ Which program type is best for drop-in sessions?
Use Scheduling for flexible, one-time sessions.

➡️ Which program type is best for ongoing billing?
Use Subscription, which charges families monthly until cancellation.

➡️ Do families see what type of program I used?
No . Families just see the program details. The type only affects how registration and billing work.

➡️ Season overview

➡️ How to manage a Season?

➡️ How to copy a Season?

➡️ How can I copy a program to another season?

💬 Still Need Help?

💬 Live Chat: Start a chat in your Jumbula Admin dashboard.

📧 Email: support@jumbula.com

📞 Phone: (650) 918-4121 (during business hours)

📅 Weekly training webinar: Reserve your spot →