Text campaigns for class dates

Text campaigns for class dates

Jumbula is now supporting text messaging to help businesses with their online registration and management of classes. We will be enhancing text messaging based on user feedback and will handle additional use cases.

Overview

You can use this feature to send a text campaign to the participants of programs. You have the option of sending the campaigns immediately or scheduling them for future delivery. There are two ways to send text campaigns:
  1. For class date: If your classes are canceled due to inclement weather, you can send a campaign to everyone who attends the class on that date and inform them of the cancellation.
  2. To registered users: As its name suggests, this option allows you to send text campaigns to your registrants based on various criteria such as season name, programs, and schedules.
Follow the instructions below to create a text campaign for class date
  1. Go to the Admin Dashboard > Campaigns > Text campaigns
  2. Click For class date or click the (+) icon on the top right corner of the page and select For class date. 

Fill out the required fields to set up your text campaign:
  • Select the class date from the Class date box.
  • Select your desired Season type and Year from the dropdown boxes. Note that season type refers to the type of the season, such as fall or spring; it is not the season name. If you want to use the season name option, click on Switch to season name view.
  • You can include all the programs in a season by selecting the All programs option, or you can select specific programs by selecting the Selected programs option.
  • Click Continue.

  • Enter your specific text campaign name in the Campaign name field.
  • Check the recipients' list, if you want to remove a student or a specific program from your campaign, just uncheck the box next to their name.
  • Click Continue.

Campaign Content & Scheduling steps:
  1. Type your specific content in the Text body section.
  1. Click Continue
Note:  You can enter up to 160 characters for the message.

Note: In order to prevent any errors, type the content directly in the Text body section, do not use copy and paste. If you want to  copy from another source, ensure you are not copying HTML tags.

  • If you want to send the campaign immediately, select the Schedule now option from the dropdown menu. Otherwise, select the Schedule later option to schedule the campaign for a specific date and time.
  • Click Continue.

  • Preview all the data you have entered. If everything looks good, you can move on and click Submit to send your text campaign.

After submitting the text campaign, you will be directed to the Text Campaigns page. This page lists all the Text campaigns that you have scheduled, drafted, or canceled. From this page, you have the ability to resend, delete, continue setup, or view reports. Hover over the ... in the Actions column to see the various actions you can perform on a text campaign.


 
To create a text campaign for registered users:
  1. Go to the Admin Dashboard > Campaigns > Text campaigns
  2. Click registered users or click the (+) icon on the top right corner of the page and select registered users.


Fill out the required fields to set up your text campaign:

  1. Enter your specific text campaign name into the Campaign name box.
  2. Select your desired Season type and Year from the dropdown boxes. Note that season type refers to the type of the season, such as fall or spring; it is not the season name. If you want to use the season name option, click on Switch to season name view.
  3. You can include all the programs in a season by selecting the All programs option, or you can select specific programs by selecting the Selected Programs option.
  4. Determine if you want to run the text campaign for which program's order status by choosing one of the options: Active, Transferred in, Transferred out, canceled, or draft orders.


  1. Select your desired registration date from the drop-down menu to limit the number of recipients by providing the period they placed their orders. 
  2. You can specify the criteria for filtering the recipients by Age, Grade, Status, Type. Choose your specific filtering.  
  3. Click Save & Continue.

  1. Review your target recipients > Click Save & Continue
Once you reviewed your recipients you have to capability to Delete or Add new recipients for your campaign. To do so:
- Delete a participant: 
Hover over the ... in the Actions column > Click Delete



-  Add a new recipient:
Hover over the ... in the Recipients section > Click Add a new recipient


Note: To avoid any duplication in giving the Text campaign instructions, please follow the Campaign Content & Scheduling steps from the above instruction to move forward with the Content & Scheduling steps of the campaign wizard. 

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Contact us
Please don't hesitate to reach out if you have any questions. Contact our support team at support@jumbula.com.


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