Waitlist feature

Overview

Our waitlist feature will allow you to move a registration from the waitlist directly into a program. If you have waitlisted orders and a spot opens up you can automatically move orders from that waitlist to your program. Registrants then just simply need to proceed with payment. See the below instructions for more details on how to use this feature.

How do I activate a Waitlist?

Step 1: The waitlist option is activated by checking the "Enable waitlist" box on the first step when setting up a program. After checking the box you will be able to add text under "Waitlist policy".

waitlist

WAITLIST ACTIVATION

Step 2: The next and final step is setting a capacity limit on the second step of the program setup.

waitlist-feature

PROGRAM CAPACITY

A Waitlist button will be displayed instead of a regular Register button once the capacity is reached.

waitlist-and-capacity WAITLIST BUTTON WHEN PROGRAM IS FULL

What do registrants see?

Registrants would follow the regular registration flow to add the order to their cart. Once in the cart, they will see a label to let them know their order is now on the waitlist.

waitlist-items

NOTE: There will be no payment option at this point.

How do I see waitlisted orders?

Go to your Season -> Programs and Orders -> then click on the three dots next to the program to see the actions menu, finally click on Waitlist.

waitlists

How do I manage waitlisted orders?

This tutorial video covers a variety of different options available to manage your waitlists.

 

Contact us

Please don’t hesitate to reach out if you have any questions. Contact our support team at support@jumbula.com.

Best Regards, Jumbula Support Team