Can I refund a credit card without canceling an order?
Yes. Order must show credit (amount owed to family). Create credit by adding discount or reducing order total, then refund that amount to card.
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How can I remove a family's remaining balance without canceling their order?
Edit order and add discount matching remaining balance. For $40 balance, apply $40 discount - balance becomes $0. Need help? Our support team is here to help you succeed. Contact us at support@jumbula.com, or use the live chat widget on your Admin ...
How do I keep funds as account credit for future use?
Issue refund and select Account Credit so amount remains on family's account for future registrations. ? View full guide → Refund Guide - How refunds work in Jumbula ? View full guide → Installment Refund Guide - How to refund paid installments ...
FAQ · What happens if I enable the Family Credit option?
Families can apply their available Family Credit at checkout; the credit is used first and any remaining balance is paid with the selected payment method. ? Related Articles ➡️Checkout Customization Overview Need Additional Help? Contact us at ...
How do I give families one link to view and register for all programs without using my website?
Share your Jumbula Homesite URL. It displays all available programs on one page and works without website integration. ? View full guide → Homesite Feature Overview Need help? Our support team is here to help you succeed. Contact us at ...
Payment methods
Overview As part of your initial set-up, you will need to make at least one selection in your payment method settings. This is where you define what are the different payment options that you want to have available for your online registrations. ...