Does Jumbula automatically issue a refund when a registration is canceled?
No. Canceling registration does not trigger automatic refunds. Cancel and refund are separate actions - process refunds manually from admin dashboard.
Related Articles
How do I issue a refund for a canceled order?
Classic Admin dashboard → People → Families → open Orders from Action menu → filter by Canceled → select Refund from Action menu. ? View full guide → Refund Guide - How refunds work in Jumbula ? View full guide → Installment Refund Guide - How to ...
How do I cancel a student from a program without issuing a refund?
Cancel order, then add cancellation fee equal to amount paid so balance is $0 (no funds returned). ? View full guide → Refund Guide - How refunds work in Jumbula ? View full guide → Installment Refund Guide - How to refund paid installments Need ...
Does canceling an invoice remove the family's balance in Jumbula?
No. Canceling invoice does not change order balance. To remove balance, cancel related order or add discount equal to remaining balance. ? View full guide → Refund Guide - How refunds work in Jumbula ? View full guide → Installment Refund Guide - ...
How can I revert a family credit so it can be refunded?
Overview It is possible to revert a family credit so you can then apply a refund. In this case, you will first need to transfer the balance back to the order and you can then complete the refund action. To do so follow the below steps. Step 1: Go to ...
Family credit overview
Overview When you cancel an order or make an adjustment you will have the option to do a refund or apply a family credit. This credit can be used towards an existing order from the admin dashboard. See below instructions to learn more. Search for the ...