How do I issue a refund for a canceled order?

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• Does Jumbula automatically issue a refund when a registration is canceled?

  No. Canceling registration does not trigger automatic refunds. Cancel and refund are separate actions - process refunds manually from admin dashboard. ? Refund Guide – How refunds work in Jumbula ? Installment Refund Guide – How to refund a paid ...

• How do I cancel a student from a program without issuing a refund?

  Cancel order, then add cancellation fee equal to amount paid so balance is $0 (no funds returned). ? View full guide → Refund Guide - How refunds work in Jumbula ? View full guide → Installment Refund Guide - How to refund paid installments Need ...

• Does canceling an invoice remove the family's balance in Jumbula?

  No. Canceling invoice does not change order balance. To remove balance, cancel related order or add discount equal to remaining balance. ? View full guide → Refund Guide - How refunds work in Jumbula ? View full guide → Installment Refund Guide - ...

• Family credit overview

  Overview When you cancel an order or make an adjustment you will have the option to do a refund or apply a family credit. This credit can be used towards an existing order from the admin dashboard. See below instructions to learn more. Search for the ...

• What do the green and red balance colors mean?

  Green means you owe the family (credit/refund due). Red means family owes you. ? View full guide → Refund Guide - How refunds work in Jumbula ? View full guide → Installment Refund Guide - How to refund paid installments Need help? Our support team ...