How do I keep funds as account credit for future use?

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• What happens if I enable the Family Credit option?

  Users can apply available credit on their account toward a purchase. ? Watch tutorial → https://youtu.be/k9ds8H9fn20?si=C_VutCPwJyUteC6t Need help? Our support team is here to help you succeed. Contact us at support@jumbula.com, or use the live chat ...

• Can I refund a credit card without canceling an order?

  Yes. Order must show credit (amount owed to family). Create credit by adding discount or reducing order total, then refund that amount to card. ? View full guide → Refund Guide – How refunds work in Jumbula ? View full guide → Installment Refund ...

• How can I remove a family's remaining balance without canceling their order?

  Edit order and add discount matching remaining balance. For $40 balance, apply $40 discount - balance becomes $0. Need help? Our support team is here to help you succeed. Contact us at support@jumbula.com, or use the live chat widget on your Admin ...

• Can I disable specific payment options such as cash/check?

  Yes, our support team can disable or enable payment options such as cash/check. Just reach out with your request. Need help? Our support team is here to help you succeed. Contact us at support@jumbula.com, or use the live chat widget on your Admin ...

• Can families choose their payment method at checkout?

  Yes, if you enable multiple payment options, families can select their preferred method during checkout. Available choices may depend on the payment platform you're using. Need help? Our support team is here to help you succeed. Contact us at ...