How do I prevent a family from registering for future programs?

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• How to set up pre-registration?

  Overview In high-demand programs, spots often fill up within minutes—or even seconds—of the registration window opening. The Pre-Registration feature is designed to give families a competitive edge and reduce the stress of opening day. Instead of ...

• How to Enable The Lottery System

  Overview The lottery system lets you randomly select which users can register for a program from a pool of candidates. It’s especially useful for high-demand programs with limited spots, ensuring a fair and unbiased selection process. The lottery ...

• How to set up multi-class registrations?

  Overview When setting up your Jumbula homesite, you can choose to post your programs individually for single registrations or use multi-class registrations, which allow participants to enroll for multiple classes in a season at once. You may also ...

• How can families use their account credit?

  Overview Family credit allows families to use any available balance in their account to pay for registrations during checkout. If a family has credit—such as refunds, transferred balances, or other adjustments—it can be applied toward the total ...

• Offline registration

  In addition to having an online registration option, you might also need to register someone directly from your admin dashboard or what we consider an offline registration. Follow the instructions below Go to Season > Programs and orders Find the ...