Family Credit and invoicing
How can families use their account credit at checkout?
Overview After doing a program cancellation or a partial adjustment you can either refund the money or you can apply it as a credit for the corresponding account. In the past, only the administrator could apply a credit towards an order balance. Now, ...
How can I manually adjust family credit?
Overview As an Admin you can manually adjust the amount in a family credit which can then be used towards an order by using the Taka a Payment tool. Where do I find this feature? Step 1: Login to your Jumbula Admin Dashboard Step 2: Click on ...
How can I revert a family credit so it can be refunded?
Overview It is possible to revert a family credit so you can then apply a refund. In this case, you will first need to transfer the balance back to the order and you can then complete the refund action. To do so follow the below steps. Step 1: Go to ...
How can I use the family credit donation feature?
Overview After canceling an order you have the options to refund the money back to the registrant's credit card or you can apply a family credit. We now have a new option that will allow you to move the balance or a partial amount from a canceled ...
Family credit overview
Overview When you cancel an order or make an adjustment you will have the option to do a refund or apply a family credit. This credit can be used towards an existing order from the admin dashboard. See below instructions to learn more. Search for the ...