How to set your timezone?

How to set your timezone?

Overview

Your Jumbula time zone setting controls how program schedules, reminders, and check-in times appear in:
  1. Jumbula admin dashboard
  2. My Jumbula (Family) app
  3. Jumbula for Business app
Warning
If the wrong time zone is selected, your sessions may appear at the wrong time for families and staff. This can be confused with registration, reminders, and attendance.

Before you begin

✅ Requires Admin role
✅ Setup is done in the NG (Next Generation) Admin dashboard.
Notes
Note: In old Admin Dashboard, you can set the timezone in Settings > General

Instructions

Step 1 — Open settings

Go to the NG dashboard > Settings > Organization settings > Timezone

Step 2 — Select the correct time zone

In the Time zone dropdown, scroll and select your region.

Warning
If your organization is in Arizona, choose US Mountain Standard Time, not Mountain Standard Time. Arizona does not observe Daylight Saving Time, and choosing the wrong option will cause times to display incorrectly.


Step 3 — Save Changes

Click on the check icon to save changes. Then, refresh your dashboard to ensure the new time zone is applied.
Note: Updates take effect immediately for all published sessions. Families will see the corrected times in their portals and apps.

Notes

  • Changing the time zone later will update all current and upcoming sessions.

  • Always double-check this setting when onboarding a new organization.

  • Common mistakes:

    • Selecting “Mountain Standard Time” instead of “US Mountain Standard Time” (Arizona).

    • Forgetting to recheck after moving offices to a new region.

Frequently Asked Questions (FAQ)

➡️ I’m in Arizona. Which timezone do I select?
Choose US Mountain Standard Time. Do not use “Mountain Standard Time.”

➡️ Can I update my timezone later?
Yes. You can change it at any time in Settings → Organization. Updates apply immediately.

➡️ Does Jumbula adjust for Daylight Saving Time?
Yes, for most regions. Arizona and other non-DST areas must use the correct “Standard” option.

➡️ What happens if I set the wrong timezone?
Program times, reminders, and attendance logs will display incorrectly in the Family and Business apps.

➡️ Do I need to republish my programs after changing the timezone?
No. The update applies automatically to published sessions.



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