Programs & setup
Subscription Program for Classes with a Subscription-Based Model
Overview The Jumbula Subscription program makes it easy for program providers to accept ongoing membership fees in addition to one-time registration payments. With the Subscription program model, you can offer monthly, bi-weekly, and every four weeks ...
Scheduling Program for Private Sessions and Group Casses
Overview The Scheduling feature is designed for those looking to enhance their course offerings by providing private sessions and group classes in a drop-in style. The Scheduling feature allows program operators to create multiple classes at ...
Class confirmation and cancellation email
Overview The Class Scheduling Email feature lets you easily send emails to the entire group of users who have registered for a specific program. The email consists of two types: Confirmation Email: This email informs all the participants that the ...
How can I cancel a registration?
You can use the cancellation feature to cancel an enrollment immediately or schedule it for the future, assess a cancellation fee, and generate a balance that can be refunded to the user. Follow the instructions below: Go to the Admin Dashboard > ...
How can I edit a registration?
You can use the edit feature to add a discount, adjust the tuition or update any other information about an enrollment. Follow the instructions below: Go to the Admin Dashboard > Season > your desired season Use the search filter to find the ...
How can I create a note on a user's profile or upload an image?
You can create a note or upload images for a user for internal use or external communication. Follow the instructions below Go to the Admin Dashboard > People > Participants Find the desired participant from the List Hover over the ... button Select ...
How can I remove the phone number from my contact box?
Overview If you want to remove your phone number from the contact box from your online registration pages you can do so by following the below steps. Your registration page provides a contact box that includes phone number and email by default, see ...
How can I sell extra services or merchandise to users?
In addition to offering programs to users, you can also sell other services or merchandise such as t-shirts. Follow the instructions below If you are setting up a new program, you can set up the extra services in the Schedules & Fees step: If you ...
How can I remove class dates from my registration page?
Once you have created your programs you might want to remove the class date display from your online registration page. Class dates are shown on your registration page as seen in the below example. To remove class dates go to Settings > Checkout > ...
How can I copy a program to another season?
You are able to copy a program into a different season in addition to the same season the program belongs to. Follow these instructions to copy the program Go to Jumbula Dashboard > Seasons Choose the desired season > Setup > Programs Find the ...
How can I create free programs?
Overview Often times you will want to create programs that are free or no-cost programs. You will be able to do this for the majority of our programs except for the Before & After Care programs. How do I set up a free program? When you are setting up ...
How can I edit a program or class?
Overview After creating a class or camp, you will have the option to always go back and make edits to the created program. This tutorial will give you a brief overview of how to edit an existing program. Contact us Please don't hesitate to reach out ...
Adding hybrid locations to your programs
In addition to online and in-person locations, you can now use the hybrid locations for programs that you want to hold as both online and in-person. Follow the instructions below While setting up a program on Basic information step: Find the Program ...
Volunteers
Volunteers are a special kind of participants who help with running of the programs. The volunteers feature allows you to assign volunteers to a program, manage and communicate with them. How to add volunteers To assign volunteers to a program you ...
Preregistration and early registration
You can leverage the advanced preregistration and early registration features in addition to the general registration to implement your business processes in Jumbula. Preregistration feature The preregistration feature allows users to register for ...
Donation overview
You can use the built-in donation feature of Jumbula to ask users for additional when they enroll for a class. You can also use the donation feature to generate a standalone link and send to your userbase. Follow the instructions below Go to the ...
Offline registration
In addition to having an online registration option, you might also need to register someone directly from your admin dashboard or what we consider an offline registration. Follow the instructions below Go to Season > Programs and orders Find the ...
Program calendar
Overview Admin time is precious, and having an online registration system that is easy to navigate is essential to making this time-efficient. With this in mind, we have designed a new feature that gives admins quick access to viewing scheduled ...
Customizing the registration confirmation email
Overview After a user registers for any of your programs, a registration confirmation email will go out to the email associated with their account. The tutorial below will give you a brief overview on how you can customize this email. Contact us ...
Adding images to the class description page
Overview Adding images to your registration page can make a big difference, as they say, "a picture is worth a thousand words". We have now included the option to add images to your online class registration page, this is done directly within the ...
Adding a note to a program
You can use program note to inform users about an important matter or remind them of a date after they register for a program. Follow the instructions below If you are setting up a new program, you can leave a note in the Schedules & Fees step: If ...
Viewing your registrations
Overview Once you have completed a test registration or received an online registration you will want to find and view your orders in your Jumbula dashboard. You will have a variety of different ways to find your orders. This tutorial video will show ...
Viewing and testing your class
Overview Once you have created a new class you can then view it as a registrant would and run a test registration. Viewing and testing your programs is a recommended practice to make sure everything looks good with your setup before you go live with ...
Adding a new class
Overview Creating your first class program is quick and easy. Our class set-up wizard will take you along three different steps; basic information, schedule & fees and forms. This tutorial video will go through all the set-up steps and cover all the ...
Program overview
Overview Once you have created a season the next step is to set up a new program. You will start by selecting the program that best fits your needs from a variety of options such as class, camp, before/after care and seminar/tours. Each program has ...