Knowledge Base
Getting Started
This category is designed to help users who are new to the system or platform get started.Programs Setup & Management
In this category, you'll find information and resources related to setting up and managing various programs within the system.People & Staff
The People & Staff category focuses on all aspects of managing individuals and teams within the system.Marketing & Promotions
If you're looking to enhance your marketing and promotional efforts, this category is for you.Communications
The Communications category focuses on communication features and tools on Jumbula dashboard.Integrations & Apps
This category provides information about integrating Jumbula platform with other applications to streamline workflows.FAQ
Frequently Asked Questions
Recent Articles
Subscription Program for Classes with a Subscription-Based Model
Overview The Jumbula Subscription program makes it easy for program providers to accept ongoing membership fees in addition to one-time registration payments. With the Subscription program model, you can offer monthly, bi-weekly, and every four weeks ...How do I filter calendar programs based on instructors?
If you're struggling to manage and review many programs and are thinking about planning future programs based on instructions, you should use the instructor-based filtering feature on your admin calendar. You can filter and view programs on the ...How do I enable Two-Factor Authentication (2FA) on the admin dashboard?
Two-Factor Authentication (2FA) is an additional layer of security designed to ensure that only authorized individuals gain access to your Jumbula account. With 2FA enabled, a second form of verification is required beyond just your password, making ...How do I enable the Google Translate feature on the admin dashboard?
Google Translate feature will enable you to create a program page with different languages to start your international and foreign programs better and without creating separate pages. To enable the Google Translate feature on the Admin Dashboard, ...Scheduling Program for Private Sessions and Group Casses
Overview The scheduling feature is designed for those looking to enhance their course offerings by providing private sessions and group classes in a drop-in style. The Scheduling feature allows program operators to create multiple classes at ...
Popular Articles
How can I change the currency from US dollars (USD) to Canadian dollars (CAD)?
By default, our system is set to collect payments in US dollars. You have the option to change this to Canadian Dollars if needed, to do so follow the below steps. Go to Settings Click on Payment Methods Under the Currency section, click on the ...Adding a note to a program
You can use program note to inform users about an important matter or remind them of a date after they register for a program. Follow the instructions below If you are setting up a new program, you can leave a note in the Schedules & Fees step: If ...How can I activate my Jumbula account?
Follow these steps to activate your Jumbula account. You will need your credit card information to activate and set automatic billing. Follow the instructions below To add your credit card information and activate your account: Go to the Admin ...Payment method settings
Overview Payment methods is where you will define what type of payments you will take on your online registrations. Here you will select options like Stripe, PayPal, Cash or Check and more. The below video will briefly go over the options you have ...eChecks
Overview As part of your payment method options, you will have the choice to activate eChecks if you are using Stripe as your payment processor. If you select this option, participants will see eCheck payment option when checking out. eChecks charge ...